Cross-Regulatory Workshop on Digital Identity and e-KYC

We had the privilege of participating in the Cross-Regulatory Workshop on Digital Identity and e-KYC, convened through a collaboration between Financial Innovation for Impact (FII), Financial Sector Deepening Uganda and the Cambridge Centre for Alternative Finance at the University of Cambridge.

This engagement forms part of a two-year flagship research initiative aimed at strengthening evidence-based regulatory and governance frameworks to support the deployment of secure, inclusive and scalable digital identity systems.

A key highlight was the keynote address by Rosemary Kisembo, Executive Director of the National Identification and Registration Authority, who shared valuable insights on Ugandaโ€™s readiness for digital identity where she emphasized the importance of interoperability, privacy-by-design and inclusive systems.

The workshop was highly interactive, featuring practical group exercises centred on real-world digital identity use cases. Participants were tasked to map end-to-end workflows, identify systemic and operational gaps & evaluate practical, scalable solutions.

The scenarios explored included consent & device-based access, SIM registration & third-party usage risks, identity data quality challenges & G2P payment flows. These exercises provided a hands-on perspective on how policy, technology and user experience intersect in the deployment of digital identity systems.

The workshop also featured rich panel discussions, including:

1. Ugandaโ€™s Digital Identity Landscape & Regulatory Considerations, highlighting current frameworks, opportunities and emerging risks

  • 2. e-KYC in Practice โ€“ Mapping Adoption, which examined how financial institutions are implementing e-KYC, key barriers to uptake and opportunities to scale adoption

As CRBA, we recognize that collaboration is a critical catalyst in building a trusted digital identity ecosystem. Bringing together regulators, financial institutions, technology providers and industry stakeholders is essential in expanding access to financial services and driving sustainable innovation.

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